Privacy Policy

Introduction

Welcome to https://eco-friendly-carpet-cleaning-az.storysurge.net! We are dedicated to delivering exceptional services while prioritizing your privacy and data security. This Privacy Policy explains our practices regarding the handling of personal information, ensuring transparency and compliance with global privacy standards. By using our website or services, you consent to the collection, use, and disclosure of your data as described below.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://eco-friendly-carpet-cleaning-az.storysurge.net.
Mobile applications and software we offer.
Online services and products accessed through our platform.
Interactions with our customer support team.

Please note that this policy does not extend to external links or third-party services, which have their own privacy policies governing user data.

Processing Activities

This Privacy Policy is relevant in scenarios where:

You sign up and use our applications as an authorized user.
You visit and navigate through our websites linked to this policy.
We communicate with you via email, phone calls, text messages, or newsletters.

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services:

Account Information: Details required to create and manage your user account.
Payment Information: Credit card details and billing addresses for transactions.
Financial Information: Bank account numbers, investment portfolios (if shared), or financial records for financial services.
Purchase Information: Items bought, purchase frequency, and transaction amounts.
Mobile Device Identifiers: Unique device IDs to personalize content and analytics.
Location Data: GPS coordinates and addresses to offer location-based services.
Feedback: Comments, reviews, and survey responses to improve our services.
Social Media Information: User handles, posts (if shared), and preferences from social media platforms.
Product Information: Details about products you show interest in or purchase.

We gather this data through various means: user input forms, account settings, online interactions, analytics tools, and third-party service providers.

Cookies and Data Collection Technologies

We employ cookies and similar technologies for enhanced user experience and analytics purposes:

Strictly Necessary: Essential cookies that enable basic functions and navigation on our website.
Preference: Cookies storing user preferences to personalize content and settings.
Analytics: Tracking tools used to analyze website traffic and user behavior, providing insights for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies, keeping personal information only for as long as necessary:

Data required for legal compliance or record-keeping is stored until the specified retention period expires.
Once the purpose of data collection is fulfilled, we securely delete or anonymize your data.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

Encryption: Encrypting data during transmission and at rest to protect against unauthorized access.
Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of minors. Our services do not intentionally collect or seek to obtain personal data from children under 18 years of age.

Your Rights and Choices

Depending on your location, you have various rights regarding your personal data:

Access: Request access to the personal information we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data where there are no legitimate grounds for retaining it.
Restriction: Limit our processing of your data in specific circumstances.
Portability: Receive a copy of your personal information in a structured, commonly used format.
Objection: Object to the use of your data for specific purposes.
Non-Discrimination: Be free from biased treatment due to exercising your privacy rights.

To exercise these rights or lodge complaints, please contact our Data Privacy Team via email at [email protected] or by post to the address provided on our website.

Policy Updates and Changes

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, ensuring transparency. We encourage users to review this policy periodically for changes.

Contact Information

For any inquiries, unsubscribe requests, or data-related concerns, reach out to our team:

Email: [email protected]
Address: Eco-Friendly Carpet Cleaning AZ, [Your Address], [Postal Code], [City, State]